Phone & Text Banking Phone & Text Banking

Phone Banking

 Access account details with a quick call to our automated system.

Our automated phone banking system provides secure account information 24/7 – no waiting on hold and no internet access required.

• To access phone banking, call toll-free 800-533-6773.
• No internet access or smartphone capabilities are required.
• Phone banking is available to all members.
• To enroll, members must first call and speak with a specialist.

How to Get Started
To sign up for phone banking, you must first speak to a member solutions specialist by calling 800-533-6773. Once enrolled, you can call and access phone banking anytime day or night.

Our secure enrollment uses a system identification process to ensure your personal information stays safe.

Phone Banking Options
When it’s not possible to use online banking or visit a branch, phone banking is a great way to complete basic banking services.

Our automated phone banking system includes options to retrieve important information about your accounts, including:

• Reviewing your account balances
• Retrieving a list of recent transactions (such as deposits, withdrawals and cleared checks)
• Hearing the amount and due date of your next loan payment

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Text Banking

Request information and manage accounts via text message.

Don’t want to log into Web Branch? Text banking lets you quickly manage your accounts by simply tapping out a text message on your mobile phone. It’s easy to get started:

• Sign up for text banking through Web Branch.
• Send your text to UWCU9 (89289). You may want to add this number to your phone’s address book.
• Use one of the text banking commands in the body of your message. Commands are not case sensitive.
• Text messages are usually sent and received in seconds; sometimes your mobile carrier could delay the delivery of messages.

Sign UpEnroll in Web Branch

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Popular Text Banking Commands

Check out frequently used text banking commands to get a better of idea of how you can use text banking.

Bal – Get balances for select accounts.
Tfr – Transfer money between accounts.
Qt – Transfer quickly between predefined accounts.
Ml – Transfer money to one of your recipients.
Due – Get loan due dates and amounts due.

See the full list of commands on Web Branch. 

 

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